21 questions, one page.
None of these answers are new. They are the same ones that sit beside the roster on the home page and beside the arithmetic on the calculator, gathered here so a single link covers the whole thing. Every figure quoted below is published, and sourced on the page it came from.
- 01–11The AI Employee, in generalSits on the home page too, in context
What one actually is, what it asks of your time, compliance, what happens to the staff you already employ, and the honest answer to building it yourself.
- 12–21Cost, ROI and the arithmeticSits on the ROI calculator too, in context
What the setup fee is against what a recovered call is worth, what the guarantee does and does not cover, and why three figures are missing from the model on purpose.
What it is, and what it asks of you.
The set that runs on the home page, where it sits directly before the close — read it there in context.
A trained digital system that performs a specific job autonomously — using AI voice and texting paired with automations — 24 hours a day. It is hired for a role, not installed as a feature. Ava books appointments. Grant works your dormant database. Each one is scoped to a real job description.
A 20-minute kickoff call, plus roughly 30 minutes of homework from you or a staff member. That is the whole commitment on your side. We build, train and test against your real scenarios from there.
It works alongside them. The system snaps on to what your agency is already doing rather than replacing it — they keep driving traffic and awareness, and your AI Employees make sure the leads that arrive are answered, booked and followed up.
No. The goal is enhancing your team, not replacing it. The AI takes the repetitive, high-volume, out-of-hours work so the people you employ spend their day on the things that genuinely need a person.
No. Robocalls play a recording at people. AI Employees use natural language processing to hold a real, personalised conversation — they listen, respond to what was actually said, and adapt to the caller.
Yes. The entire system is HIPAA compliant, built on a compliance and risk-management background. That is a requirement for the dental, med spa and healthcare practices we work with, not an add-on.
It connects to your CRM, email and messaging platforms — including Salesforce, HubSpot and HighLevel — and to anything reachable through Make or Zapier. Integration and testing are part of the setup fee, not a separate project.
The systems learn continuously, and they are monitored. There are human oversight tools in place so an issue gets caught and corrected quickly rather than repeating quietly for weeks.
They cost less to run, take no benefits or time off, and absorb high lead volume without a second hire. They are not a substitute for your best people — they are a substitute for the third receptionist you keep almost hiring.
Honestly, yes. The underlying platforms are commercially available and you may already be paying for one of them. What you would be buying from us is the build, not access to the technology: writing the call scripts and objection handling, training the AI Employee on your services, your pricing and the fifty questions your front desk answers most, wiring it into the CRM, calendar and phone system you already run, and testing it against your real call scenarios before a single client hears it — then watching it once it is live and correcting what needs correcting. Your side of that is a 20-minute kickoff call and about 30 minutes of homework. Ours is covered by the one-time setup fee, with support and updates on the subscription. If you have the hours and somebody in-house who enjoys that kind of work, build it. If the reason calls go unanswered is that nobody has spare hours in the first place, adding a build project is not the fix.
Each use case is one AI Employee at $3,000 one-time setup. Four together is $10,000 under the Go All In plan — a $2,000 saving. Ongoing support and updates run on a subscription. Setup fees are non-refundable.
What it costs, and whether it clears.
These run under the ROI calculator, where the six inputs and every source behind them are on the same screen. The setup fees themselves are published on the pricing page.
No, and nothing on this page should be read as one. It is arithmetic performed on six inputs, five of which you can and should replace with your own. What is guaranteed is published separately and stated plainly: we guarantee your AI Employees will generate 3x more appointments within 90 days, or we will personally optimise it until they do. That is a commitment about appointments booked. It is not a promise that the figure above will land in your account.
Then one of the inputs was wrong, and the honest thing is to find out which. That is why every step shows its own arithmetic rather than one opaque total — your call volume, new-client mix, booking rate and client value are each separately checkable against your own systems at ninety days. On the delivery side, the systems are monitored and there are human oversight tools in place, so a problem gets caught and corrected quickly rather than repeating quietly for weeks.
Compare the two numbers directly, because both are published. One AI Employee is $3,000 one-time setup, four together are $10,000 under the Go All In plan, and support and updates run on a subscription. Setup fees are non-refundable. Put your own miss rate into step 01 and see what the first-year figure comes to. If it does not clear the setup fee with room to spare, do not buy it — and if your miss rate is under 10%, we would rather you closed the tab.
Three differences, and none of them are about the technology underneath. It is trained on your business, your scripts and your objections, and tested against your real call and enquiry scenarios before it goes live — it is not a generic bot answering from a script somebody else wrote. It takes actions rather than only holding a conversation: it connects to your CRM, calendar and phone system and writes the booking into the schedule itself. And it is hired for one job across the channels the enquiry actually arrives on — voice, SMS and email, 24 hours a day — rather than waiting on a page for someone who already found you. Ava books appointments. Grant works your dormant database. Each one is scoped to a real job description, not a feature list.
Yes. The goal is enhancing your team, not replacing it. An AI Employee handles the overflow, the after-hours calls and the repetitive scheduling work that eats your team’s day, so the people you employ spend theirs on the things that genuinely need a person — including the client standing in front of them.
It hands over rather than improvises. Complex insurance questions and anything clinical still need a human, and we would rather tell you that now than after you have signed something. Kai handles the repetitive procedural and insurance-related enquiries that consume a receptionist’s morning, and anything past that goes to your team instead of being guessed at.
A 20-minute kickoff call, plus roughly 30 minutes of homework from you or a member of staff. That is the whole commitment on your side. Integration with your CRM, calendar and phone system, and testing against your real call and enquiry scenarios, are part of the setup fee rather than a separate project.
Because we would have to invent it. Calculators of this kind routinely apply a conversion lift to their total, and the figure has no retrievable source. The speed finding underneath it is real and cited on this page, but turning a contact-rate multiplier into revenue needs your current baseline contact rate, which is not one of the inputs here. So the multiplier stays what it is — a reason the recovered calls convert at all, not a line item that inflates the total.
Because it answers a different question. First-year value is what one new client spends in twelve months; $685 is the American Dental Association Health Policy Institute average and your own software has yours. Lifetime value spans seven to ten years of retention, which puts it between $4,500 and $6,500. One year of missed calls therefore produces a five-figure first-year number and a six-figure lifetime one, and both are true — the six-figure version is the one most articles quote without saying which they mean. Only the first-year figure feeds the split between Ava and Tessa.
The same way you should measure the problem before you start. Export the last 30 days from your phone system and record your miss rate, your new-client mix and your booking rate now, then do it again at ninety days. Those three numbers, from your own system, settle the question better than anything on this page. If you want a time-saved figure as well, time ten of your own calls — we do not publish a per-interaction number because we could not find one worth defending.
If yours isn’t here, ask it directly.
A 20-minute kickoff call, plus roughly 30 minutes of homework, is the whole commitment on your side. Before any of that, a question is just a question — send it, or call and ask a person.