001Home services
Six trades.
One phone problem.
A roofer, an HVAC company and a gutter cleaner are different businesses, but the call that decides the job looks the same in all six: it arrives mid-storm, after hours, or in the middle of another job, and whoever answers it first usually keeps the work. Pick a trade below to see the roster configured for it.
- 01RoofingA storm floods the phone line the same day it floods the neighborhood, and the job on the other end is five figures, not five hundred dollars.
- 02HVACNo heat in January or no air conditioning in August does not wait for Monday morning.
- 03PlumbingOnly about half of home-services calls reach a live person on the first attempt, and a leak does not leave a polite voicemail.
- 04ElectricalSome of these calls are a safety question, not a scheduling one, and guessing wrong which is which is not an option.
- 05GuttersThe job is small. The business only works if the same customer calls back every fall and spring.
- 06Pressure WashingA seasonal, repeat-driven trade where last year’s customer is worth more than a new lead.
002What stays the same
The roster does not change. The configuration does.
Every trade above is hiring the same roster, trained on that trade's scripts, pricing structure, escalation rules and the systems already in use — not a different product for each one.
